Shipping Policy

Thank you for shopping with us.

All orders are processed within 1–5 business days unless otherwise stated on the product page. Orders are not shipped on weekends or holidays.

During high order volume periods such as drops, restocks, sales, and preorder releases, processing and shipping times may be extended.

Preorders

Some items may be sold as preorders. Preorder products are produced after the preorder period closes and may require additional processing time before shipment.

Estimated shipping timelines for preorder items will be provided on the product page when available. By placing a preorder, you acknowledge and agree that shipping times may vary.

Tracking Information

Once your order ships, you will receive a tracking number by email. Please allow time for tracking updates to appear after shipment.

Shipping Delays

We are not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other factors outside of our control.

Incorrect Addresses

Customers are responsible for entering the correct shipping address at checkout. Orders shipped to incorrectly entered addresses may not be eligible for replacement or refund.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered by the shipping carrier.

International Shipping

International customers are responsible for any customs fees, duties, taxes, or import charges required by their country.

Contact

For shipping questions or support regarding your order, contact:

boykacloset@gmail.com

Refund & Return Policy

All sales are final.

Because our products are limited release and made through preorder production, we do not offer refunds, returns, exchanges, or order cancellations once an order is placed.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

• Your order number
• Photos of the issue
• Your full name

Preorder items require additional processing and production time before shipment. By placing a preorder, you understand and agree that shipping times may vary.

We are not responsible for:

• Incorrect shipping information entered at checkout
• Lost or stolen packages marked as delivered
• Minor differences in color, wash, print placement, or garment distressing

For support or order issues, contact:

boykacloset@gmail.com

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