Refund policy
Refund & Return Policy
All sales are final.
Because our products are limited release and made through preorder production, we do not offer refunds, returns, exchanges, or order cancellations once an order is placed.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:
- Your order number
- Photos of the issue
- Your full name
Preorder items require additional processing and production time before shipment. By placing a preorder, you understand and agree that shipping times may vary.
We are not responsible for:
- Incorrect shipping information entered at checkout
- Lost or stolen packages marked as delivered
- Minor differences in color, wash, print placement, or garment distressing
For support or order issues, contact:
boykacloset@gmail.com